FreeFree for personal use Non-commercial |
TeamViewer Remote AccessWork from Anywhere, Anytime Commercial |
TeamViewer BusinessOne seat, 1 session Commercial |
TeamViewer PremiumMany seats, 1 session Commercial |
TeamViewer CorporateMany seats, 3 sessions Commercial |
TeamViewer TensorNamed user based license Commercial |
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Granular Access Management to protect devices
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256 bit AES End-to-End Encryption |
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Trusted devices
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Two-factor authentication |
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Block – and Allow lists |
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Cross-Device Access to desktops |
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Support for mobile devices (also mobile to mobile)
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Limited |
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Available as addon |
Available as addon |
Available as addon |
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Connection to the following Operating Systems |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Connection to Linux headless devices
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Connection from the following Operating Systems |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
TeamViewer web client
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VPN
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Secure Unattended Access |
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Remote Printing |
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Remote Sound
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Black screen & Block remote input
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Wake-on-LAN |
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Proxy Support
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Multiple monitor support |
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Remote Terminal
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Endpoint Protection (powered by Malwarebytes)
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Available as addon |
Available as addon |
Available as addon |
Available as addon |
Endpoint Detection & Response (powered by Malwarebytes)
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Available as addon |
Available as addon |
Available as addon |
Available as addon |
Assist AR Lite
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Available as addon |
Available as addon |
Available as addon |
Available as addon |
VoiP, Video, Chat during remote control session |
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Switch sides
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Number of devices to connect from
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Unlimited |
Unlimited |
3 |
Unlimited |
Unlimited |
Unlimited |
Concurrent connections (channels) included
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1 |
1 |
1 |
1 |
3 |
Not applicable due to license model |
Number of concurrent sessions per concurrent user
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1 |
3 |
3 |
10 |
15 |
15 |
Remotely Access & Control devices |
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Yes, to a specific number of devices (depends on license) |
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Custom Branding |
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Remote QuickSteps
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Remotely install TeamViewer Host
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Invite additional participant and session handover |
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In-session automation/scripting (number of scripts) |
0 |
0 |
5 |
15 |
30 |
50 |
File Transfer
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File transfer queuing |
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Assign service cases to other technicians
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Service Queue
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Service case creation per hour |
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0 |
10 |
15 |
45 |
60 |
Service case notifications |
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Service case chat |
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Service case reporting |
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Customer Satisfaction Rating |
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SOS Button
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UAC (User Access Control) support
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Terminal server support (connect into user sessions)
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Record and playback remote sessions |
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Device access reporting
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User access reporting
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Connection billing
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Upgrade concurrent connections (channels) |
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Max. 4 additional (total 5) |
Max. 7 additional (total 10) |
Not applicable due to license model |
Device management |
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Managed devices
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3 |
Yes, number depends on license |
200 |
300 |
500 |
Yes, number depends on license |
Licensed users
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0 |
1 |
1 |
15 |
30 |
Yes, number depends on license |
Number of licenses manageable with one account |
0 |
1 |
1 |
1 |
1 |
Yes, number depends on license |
Dedicated Connection Groups
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Find nearby contacts |
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Group sharing
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(Device) Policies – number of policies |
0 |
0 |
5 |
10 |
15 |
60 |
Set device Policies via API |
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User management
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Customized device information
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Create custom fields for Computers & Contacts list |
0 |
0 |
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5 |
15 |
25 |
Create Groups & Subgroups for Computers & Contacts list |
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Mass deployment (MSI package – rollout TeamViewer via script) |
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Company Address Book
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MDM Essential
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Available as Add-On |
Available as Add-On |
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MDM Advanced
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Available as Add-On |
Available as Add-On |
Available as Add-On |
MDM Enterprise
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Available as Add-On |
Remote Device Monitoring
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Available as Add-On |
Asset & Patch Management
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Available as Add-On |
Asset discovery
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Available as Add-On |
Enhanced Mass Deployment (on top of MSI package) |
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Conditional Access Router
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Yes, depends on license |
Single-Sign-On (SSO) |
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Auditability (Audit log and API) |
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SDK (Software development kit)
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Available as addon |
REACH API (Remote Management, Mobile Device Management API) |
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Yes, depends on license |
Tensor Agent
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Yes, number depends on license |
Tensor Light Agent
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Yes, number depends on license |
Remote Worker
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Up to 25 addon users |
Up to 25 addon users |
Yes, number depends on license |
User Groups
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Web API (general application programming interface) |
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Web API rate limit |
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7.200 requests per 24 h |
14.400 requests per 24 h |
36.000 requests per 24 h |
48.000 per 24 h |
Web Chat SDK |
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Microsoft Intune |
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Available as ‘Enterprise integrations addon’ |
Zendesk – Standard Integration |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
Zendesk – Enterprise Integration |
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Available as ‘Enterprise integrations addon’ |
Freshworks – Standard Integration |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
Freshworks – Enterprise Integration |
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Available as ‘Enterprise integrations addon’ |
Salesforce |
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Available as ‘Enterprise integrations addon’ |
Atlassian JIRA – Cloud & Server Integration |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
Atlassian JIRA – Data Center Integration |
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Available as ‘Enterprise integrations addon’ |
Microsoft Dynamics 365 |
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Available as ‘Enterprise integrations addon’ |
AppTec 360 EMM |
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Available as ‘Enterprise integrations addon’ |
IBM Maximo |
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Available as ‘Enterprise integrations addon’ |
Elo view |
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Available as ‘Enterprise integrations addon’ |
Cherwell |
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Available as ‘Enterprise integrations addon’ |
Microsoft Azure VM Extension |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
ServiceNow – Standard Integration |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
ServiceNow – Enterprise Integration |
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Available as ‘Enterprise integrations addon’ |
Microsoft Teams |
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Available as ‘Enterprise integrations addon’ |
Slack |
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Available as ‘Enterprise integrations addon’ |
Sophos |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
Zoho |
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Available as ‘Enterprise integrations addon’ |
Microsoft Active Directory (SSO) |
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ManageEngine |
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Available as ‘Enterprise integrations addon’ |
JAMF |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
REACH API |
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Available as ‘Enterprise integrations addon’ |
Okta (SSO) |
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AD Connector (manual AD Sync) |
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Tech Support via Phone |
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